Indexely Privacy Policy
Effective Date: December 14, 2023
This privacy policy describes the privacy practices of Indexely ("Indexely," "we," "us," and "our") with respect to our website https://www.indexely.com (the “Site”) and related services (collectively, the "Services").
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from the following sources:
Information You Provide to Us: We may collect information you provide to us, such as when you create an account, submit information via the Services, or communicate with us. This includes information like your name, email address, billing information, etc.
Log Files: Like most online services, we automatically collect certain technical information through log files about all visitors to our Site. These log files contain IP addresses, browser type and settings, date and time stamps, information about browser configuration and plugins, language preferences, and cookie data.
Analytics Services: We use analytics services like Google Analytics to help us understand how visitors engage with the Services. These services use cookies and similar technologies to collect and analyze information about use of the Services and report website trends, without identifying individual visitors.
Use of Personal Information
We use your personal information for the following purposes:
To provide, maintain, and improve the Services;
To analyze how our Services are used so we can improve them;
To communicate with you, such as by email, to provide assistance and address your requests and questions;
To monitor and prevent any problems with the Services, detect and prevent fraud, spam, abuse, security incidents, etc.;
To investigate violations of our Terms of Service;
As described to you at the time of collection.
We will not use your personal information for purposes materially different than those described in this privacy policy without your consent.
Sharing of Personal Information
We do not share personal information with third parties except as below:
Service Providers: We share information with third party vendors and service providers that help us operate and provide the Services, such as web hosting, analytics providers, payment processors, and customer support. These third parties will access your information only to perform tasks on our behalf, and we require them to use reasonable security measures through contractual obligations.
As Required by Law: We may share information with law enforcement, government officials, or third parties when compelled by subpoena, court order, or other legal procedure, or when we believe in good faith that disclosure is necessary to prevent harm or financial loss, to report suspected illegal activity or violations of our policies, or to protect our rights and property.
Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of assets, or similar transaction, then we may sell, transfer, license or share your information in connection with that transaction. You will continue to own your information, and the acquiring entity would be required to honor the commitments in this Privacy Policy unless you agree to additional terms proposed by the acquiring entity.
Your Choices & Rights
You may request access or changes to your personal data in our records, or request that we stop using your personal data, by emailing us at [email protected]. Where legally required, we will grant reasonable access requests to the extent required by law. If we need to use your information in a manner different from what we disclosed at the time of collection, we will notify you of those changes and, if required by applicable law, seek your consent.
If you have any questions or concerns regarding our privacy practices, please send us a thorough description to [email protected], and we will try to resolve your concerns. Our data protection officer (“DPO”) is responsible for responding to privacy-related complaints, questions, and requests.
Retention of Personal Data
We retain personal data only as long as necessary to accomplish the business purposes for which it was collected, unless otherwise required by law. When determining the retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal data so that it can no longer be associated with you. We reserve the right to retain and use such anonymous data indefinitely without further notice to you, as permitted by applicable law.
Security
While no online service can guarantee absolute security, we maintain reasonable administrative, technical and physical safeguards to protect your information against accidental or unlawful destruction, accidental loss, unauthorized alteration, access, disclosure or misuse. We restrict access to personal data on a need-to-know basis to our employees and service providers who reasonably need access to provide products and services to you.
Children’s Privacy
We do not knowingly collect any personal data from children under the age of 16 without parental consent, unless permitted by law. If you have reason to believe that a child under 16 has provided personal data through the Services without parental consent, please email us at [email protected] and we will endeavor to delete that information.
Changes to this Policy
We may change this privacy policy from time to time. If we make any material changes we will notify you by email (sent to the email address specified when you registered) or by means of a notice on our website prior to the change becoming effective. We encourage you to review this policy periodically to remain informed about how we use and protect your information. Any changes to this Policy will be effective upon thirty (30) calendar days following our posting of the revised Policy.
Contact Information
For any questions or concerns regarding our privacy policies and practices, please contact us at:
Indexely
[email protected]